Given the significant store closures and dislocation in the world of retail, Dana Telsey and Joe Feldman will review the current state of the industry and how companies are adapting to the new retail paradigm where customer engagement through creating experiences, fostering loyalty and leveraging technology is paramount.
Wednesday, October 4, 2017
CHESS—Chief Housewares Executive SuperSession—is IHA’s annual senior-level conference for industry leaders. This strategic education and networking event of the year allows attendees to access high-profile industry experts directly and share information and ideas with other housewares and home goods decision-makers. Held every fall, CHESS attracts more than 150 chief officers of IHA’s most prominent member companies. The program includes Keynotes, panel discussions, general sessions and networking opportunities—the most valuable part of the 2-day event according to past participants.