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Technology In Retail

Speak, Swipe, Smile: How Virtual Assistants Are No Longer Just About Voice

Speak, Swipe, Smile: How Virtual Assistants Are No Longer Just About Voice

By Chris Albrecht Amazon’s Alexa plays a central role in my family’s morning routine: she tells us the weather, plays the radio and sets timers so we can catch the bus. Alexa is great for simple tasks, but she and other smart speakers stumble when it comes to more complicated requests. That’s just a limitation of having only a voice and speaker interface. But the way we…

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