With the overused terms “experiential” and “omni-channel” dominating the retail landscape, Dana Telsey and Joe Feldman will examine key retail trends and explore the ways companies are evolving their strategies, investments and partnerships to drive growth. 8:05 am Wednesday, October 3, 2018 Presenters: Dana Telsey Chief Executive Officer & Chief Research…
CONTINUE READINGInternet Profits: How to Benefit from New Opportunities with Digital Marketing and More
The 2018 CHESS conference will present 10 information-packed presentations by experts in many fields. On Wednesday, October 3, digital marketer Brian Carter will share tips on how to maximize returns on marketing investments with Facebook, Google, Amazon, Instagram and other platforms that have displaced traditional media channels. Carter’s energetic presentation will keep the…
CONTINUE READINGRegulatory Update: The Latest on U.S. International Trade Policy
The most recent round of proposed tariffs on imports from China affects $200 billion of goods, impacting the housewares industry for both finished product and raw materials. This session will address the current state of tariffs and U.S. trade policy with China, and discuss how the housewares supply chain can weather this volatile regulatory environment. John will also address…
CONTINUE READINGBuilding Your Talent Bench for the Future
How is your team performing today? How are you grooming them to lead your company’s growth in the future? Jacquie Fazekas believes that developing future talent today is one of the most critical strategic initiatives a housewares company should have. In this session, she will offer leadership “Watch-outs,” tips to avoid the effects of poorly groomed and motivated talent, and…
CONTINUE READINGIt Starts With the Customer: How Amazon is Responding to Changes in Customer Behavior
Shopping behaviors and expectations continue to evolve. Amazon has made a variety of changes to the customer experience in response. Mike Popchuk will talk about Amazon’s approach to addressing customer needs and highlight a few of the changes they have made in response. 1:15 pm Wednesday, October 3, 2018 Presenter: Mike Popchuk Director / Category Leader Home,…
CONTINUE READINGCHESS 2018 Focuses on Adapting in the Face of Change
The U.S. economy is doing well but traditional retail is challenged against the dramatic changes brought on by the ever-growing options consumers have for purchasing products. Driving this change is the world of e-commerce, which has expanded from what is now considered traditional digital retailing, such as Amazon, Wayfair and brick & mortar retailer websites, to…
CONTINUE READINGWhy is the USPS Charging You 5x What They Charge Chinese Shippers?
By Jayme Smaldone Below is an elongated version of an OpEd I wrote for The Wall Street Journal, published on February 6, 2018. Please share with anyone that warehouses goods in the US. President Trump recently tweeted about mounting problems with the U.S. Postal Service. Specifically, he noted that the U.S. Postal Service (USPS) is not charging Amazon enough to deliver…
CONTINUE READINGTrends: Consumer Daily Coffee Drinking on the Rise
There is a reason coffee bean sales are solid for many specialty retailers in the U.S.: the number of consumers getting in at least one cup of Joe has reached the highest level in the past six years. And home brewing remained the method of choice for most Americans, over even gourmet coffee shops and the office coffee pot. That’s the latest from the U.S. National Coffee…
CONTINUE READINGDesperately Chasing Social Media
A long, long time ago in a retail universe far, far away, independent retailers bought newspaper ads to promote their businesses. Then came the internet and social media and a lot of confusion about which social platform would be the best way to reach consumers. There is now a clear winner: Facebook. But don’t look away too soon, because as always in tech, something new is…
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